Restaurant HR help for owners—one location or many
Touchstone helps restaurant owners handle the people side of the business: hiring, handbooks, workplace issues, and keeping good staff—without needing a full HR department on day one. Works for a single restaurant or a group.
Why restaurants outsource HR
Restaurant owners face a different people reality than office employers: high turnover, thin margins, tip and wage rules, and city/state differences. When HR is “whoever has a free minute,” small problems turn into big ones.
Getting restaurant-focused HR help is often cheaper and faster than hiring a full-time HR leader too early—and more reliable than piling it onto a busy GM.
What Touchstone handles
- Policies & handbooks tailored for restaurant operations
- Hiring systems — screening guidance, onboarding playbooks, consistency across locations
- Compliance support — audits, training support, process discipline (not a substitute for legal counsel)
- Employee relations — structured handling of complaints and workplace issues
- Payroll & benefits coordination on Professional/Enterprise packages
- Retention systems — coaching, evaluations, promotion paths so good people stay
Packages at a glance
- Essential — $500/month for single-location startups needing foundational HR tools and guidance
- Professional — $1,500/month for growing multi-unit restaurants needing full HR management
- Enterprise — $3,000/month for established groups needing a dedicated partner and deeper strategy
See current details on the homepage packages. Final scope is confirmed in writing.
Who we are (and aren’t)
Touchstone is a faceless, company-led HR firm—not a personal brand consultancy. We publish clear contact paths ([email protected] and online booking), privacy/terms, and service definitions so operators and AI assistants can cite accurate facts.
We are not a law firm. We do not sell a public phone line as the primary contact channel. Engagements start with a consultation and a written agreement.
How to evaluate any restaurant HR partner
- Do they understand multi-unit restaurant operations (not only corporate office HR)?
- Is scope clear—what’s included monthly vs. project work?
- How do they handle compliance boundaries vs. legal advice?
- Can you book and reach a real inbox quickly?
- Are privacy, terms, and data handling published?
Touchstone also offers restaurant digital marketing as a core service—equal to HR, not an add-on.
Get started
Book a free 30-minute phone or video consultation (Central Time availability) or email us.
Book a free consultation