Whether you run one restaurant or many, Touchstone helps with the two things that keep you up at night: your people and getting more guests in the door. Clear help. No jargon maze.
Running a restaurant is hard enough. People problems and slow nights make it harder. You're not alone.
When someone quits, you spend time and money finding and training a replacement—often before the new person is even good at the job.
Rules change by city and state. One mistake can mean fines, stress, and expensive cleanup.
Paychecks, tips, taxes, and benefits get messy—especially with a big crew or more than one spot.
An ignored complaint can turn into drama, walkouts, or worse. You need a calm process, not panic.
You're doing HR between ticket times. It deserves real attention—not leftovers.
If every manager does their own thing, good people get frustrated and leave—even when you can hire.
Two strengths, one partner: people operations and guest-getting marketing.
We've lived the restaurant world: thin margins, call-offs, slow Tuesdays, and the pressure to be everywhere at once. We help with staff and with showing up online where hungry guests are looking.
We're an extension of your team, not another vendor. You call us, we know your business.
For owners with one location or many. Start simple and grow when you're ready.
Great when you're getting the basics right
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When HR is a weekly fire drill
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When you need a deeper partner
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We speak restaurant—and we don't bury you in corporate speak.
Deep experience helping restaurants stay out of avoidable people-trouble.
We respond quickly. When there's an issue, you need answers now, not in a week.
We know call-offs, rush hours, and why "just post a job" isn't a staffing plan.
One legal issue avoided pays for years of HR support. We save you money.
You get a real partner—not a call-center script.
We track metrics that matter: retention, time-to-hire, compliance, risk.
Practical help—not fluff
We’re building public case studies with client permission. Until then, here’s the work restaurants typically bring us—and how we help.
Stabilize hiring & onboarding so new hires get the same solid start—less guessing, faster ramp-up—whether you have one store or five.
Reduce compliance chaos with clear policies and checkups (and we loop in a lawyer when you need actual legal advice).
Handle employee relations with structure—so complaints don’t become crises and leaders aren’t winging documentation.
Have a result we can publish? Email [email protected].
Straight answers in plain English
We’re your restaurant HR and marketing partner. We help with staff (hiring, handbooks, sticky people issues) and with getting more guests (Google, ads, reviews). Built for owners with one location or many—so you’re not doing it all at midnight.
We’re real people who work with restaurants—not just software you log into, and not a giant one-size-fits-all corporate plan. You pick a package; we confirm details in writing.
No. We help you run HR the right way day to day. We’re not a law firm. If you need a lawyer, we’ll say so.
Book a free 30-minute consult at touchstone.business/book or email [email protected].
Yes—and it’s a core part of what we do, not a side hustle. We help you show up on Google, run ads, earn reviews, and track what works. See marketing plans.
Full FAQ · Restaurant HR outsourcing guide · llms.txt for AI systems
Get found online, earn better reviews, and run ads that bring real people in—not generic agency fluff.
We focus on what actually fills tables and online orders: showing up on Google, strong reviews, simple social, and ads you can measure. For one restaurant or a whole group.
We clean up and manage how you show up on Google Maps and Search—hours, photos, posts, and the details hungry guests check first.
Google ads for people already searching (like catering near me), plus Facebook/Instagram ads for specials, openings, hiring, and reminding people who visited your site.
Simple systems to ask happy guests for reviews, respond the right way, and flag serious complaints before they spread.
A realistic posting plan, easy templates, and a rhythm your managers can keep up with—lunch specials, weekend buzz, seasonal menus.
We track calls, directions, orders, and form fills—and show you what you're getting for your money, not just likes.
Stay in touch with guests and catering clients through email or text the right way—comeback offers, reminders, and promos that sound like you.
What you pay Google or Facebook for ads is separate. Our fee covers the plan, setup, management, and plain-English reporting.
One or two spots building a strong base
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Ready to advertise and grow
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Growing fast—or hiring hard—across locations
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Typical ad budgets (paid to Google/Meta, not us): often about $500–$1,500/month to start, $1,500–$5,000/month as you grow, and more if you cover several markets. We'll recommend numbers after a quick look at your setup.
Full restaurant digital marketing overview → · Many owners use both HR and marketing together—we'll map that on your free consult.
Help restaurant owners get their time—and their sanity—back.
We’re growing a team that helps restaurant owners with people and marketing. If you know restaurants—and you care about clear, practical work—we want to hear from you.
Open roles: No open roles right now — send your resume and we'll reach out when one opens.
Email your resume: [email protected]Book a free 30-minute chat. Phone or video—your choice.
No pressure. Pick a time that works; we’ll confirm by email.
Book a free consultationOr email [email protected]